What is a RACI Chart and How Can it Help Your Project?

In Confluence, you can use visual aids, such as colors or symbols, to help make the chart more accessible. Additionally, the chart should be concise, focusing only on the most important tasks and responsibilities. Subtasks can be mapped out in Trello or Jira for better project tracking. You’ll see there will be some overlaps and dependencies across the chart — for example, Jenna, the SEO manager, needs to identify the SEO keywords for the homepage before Edwin can begin copywriting. So for Edwin’s task, Jenna is consulted, but for Jenna’s task, she is responsible. Project management software keeps all of your communication — from timelines and status updates to feedback and questions — in one single place that’s easily accessible to everyone.

raci definition

Before we get into the technical components of creating a RACI chart, let’s dive into stakeholder engagement briefly. A recent McKinsey study highlighted three key areas for engaging external stakeholders effectively — a corporate purpose, active use of technology, and organizational https://www.globalcloudteam.com/ agility. Informed folks need to be looped into the progress of a project but not consulted or overwhelmed with the details of every task. They need to know what’s going on because it could affect their work, but they’re not decision makers in the process.

How to Create a RACI Chart in Excel

And, for any approvals you need from your Consulted, you can track reviews and approvals in one place. That way, your entire RACI team has a central source of truth for all of the work being done. RACI charts are limited because they aren’t able to adapt to your project needs in real time. In order to establish clear expectations and eliminate confusion on the project level, you need a project management tool. Finally, it’s important to take a look at the actual tasks that need to be performed and the milestones that you want to set along the way.

These terms describe the different levels of involvement team members has on project tasks. Go down the chart and start matching up tasks with stakeholders. In the corresponding cells of the chart, designate who is responsible for, accountable for, will be consulted about, and will be informed about this specific step of the project. It’s not difficult to create a RACI matrix to help manage your projects and assist the participants in understanding their project roles. You will, however, need to do some information gathering and brainstorming on the front end before you attempt to put it all together.

Keep it Simple

A RACI matrix is used to determine every detail of a project before it’s underway, but it also helps keep communication lines open during the work process. As mentioned, the acronym RACI stands for responsible, accountable, consulted, and informed. We covered what a RACI chart is and what it is not, and we’ve given you some pro tips and ways to avoid common pitfalls.

raci definition

So much so that the other roles are sometimes filled in rapidly as an afterthought. But failing to give these two roles the right level of attention can create serious problems. One thing I’ve found to be helpful is to remind people of the ARPA role I play when asked for an opinion.

Variations of RASCI

Therefore, it is important for the stakeholders to understand the conductibility and responsibilities of each person who is related to any respect to the project. RACI matrix is proved to be one of the most popular tools to represent this information. The acronym RACI stands for responsible, accountable, consulted and informed.

  • Be sure your leadership and stakeholders have full buy-in and understanding of the project so it gets approved and implemented without incident.
  • TeamGantt makes mapping task roles and responsibilities simple by building a RACI chart right into your project plan.
  • All projects can benefit from the clear expectations provided by using a RACI chart, but it’s especially helpful when managing multiple resources or having task dependencies.
  • Without a proper decision-making framework for everyone to follow, consensus will find a way to infiltrate your organization.
  • The person who is accountable to the business (in some cases the board) for success.
  • However, the project managers remain engaged and are consulted by the PMO during collation and the combining data phases.

For example, there could be a stakeholder who is Responsible on one deliverable but Informed on another. With a RACI chart, you can clearly outline these details and make sure everyone knows who’s responsible for what. With a RACI chart, you’re thinking more about how each team member fits into your project plan and schedule. Consider who will be responsible for the completion of individual tasks, who will be held to account, who you need to consult, and who needs to be informed along the way. From the moment you set up your RACI chart, you can assign the roles and responsibilities in Wrike and delegate tasks so that each team member knows what they should be working on at every moment.

Why do you need a RACI?

The project or program manager will be able to look at each of the tasks and assign them to someone within the team. There’s no one to wonder who is responsible for a specific task because if you don’t know you can simply log into the system and immediately see who the owner of the task is. Because everyone is assigned a task, everyone can see who is responsible, communication is improved and everyone knows when and how to get their tasks done there’s no downtime. There’s also no overlap between people doing the same task at the same time. The job gets done more quickly and more efficiently, decreasing the amount of money spent. Projects require many people’s involvement, and cooperation and teamwork are crucial to the final success.

raci definition

If you are working on new product development or expansion, this could essentially be the entire organization. Even though the RACI model is a project manager’s useful tool for stakeholder management, that doesn’t mean it should be used for all projects. The deciding factors on who uses it relate to the scale of the project and the company structure. Here’s raci definition a sample RACI chart for a project that involves delivering a slide deck for an upcoming presentation the marketing manager is giving. In this RACI matrix example, we’ve assigned RACI roles to 7 key team members. If you have a lot of Consulted and Informed roles on your matrix, make sure you have an easy and lightweight way to keep them informed.

RASCI Matrix

Only once you’ve got a clear outline of your project can you make educated decisions. That could be your Work Breakdown Structure (WBS) or a project roadmap. That’s why we rely on team members with the project management skills necessary to reign in the disparate pieces of a project and focus directly on keeping them organized as a project progresses. For example, a company’s website redesign would require design, copy and development teams to work on tasks concurrently. Each task would affect work in sales, marketing, finance and business development.

Whether you’ve never heard of RACI before or you’re considering creating a RACI chart for your next project, here’s everything you need to know about how to create and use these charts. When you’re ready to get started make sure that you talk with everyone that is part of your team. You want to be sure that your team knows who all they are working with and just what they need to do.

How Does a RACI Chart Help Project Managers?

That means you can quickly and easily see if Mark is responsible for getting the payroll aspect done or if Jon is. You can take one look at the chart and see that Rebecca has been assigned creating a blueprint and not Jessica.‍Moreover, it makes communication a lot easier. When you know who is responsible for each task you’ll have a better ability to reach out to the right person. This is going to cut down on unnecessary communication or someone trying to track down just the right people in order to get something done or answer a question. Communicating is even possible directly through the system that you use to track your assignments. You can reach out to people directly through the system or you can easily send an invite to a group chat or meeting directly through the system.


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